Privacy Policy
Last updated on 6 October 2026.
Identity and Role of the Data Controller
starnetworki acts as the data controller for the personal data processed through this website. We are a company based in the United Kingdom and operate the central hub for media feeds including professional video operation, live signal management, content distribution, camera work, and creating reliable high-quality feeds for news programs and television broadcasting. Our registered address is C10 Alison Business Centre, 39 Alison Crescent, Sheffield, S2 1AS, England and you may contact us using the details provided on our Contacts page or by emailing [email protected] or calling 0114 360 5060.
Scope of This Notice and the People It Covers
This privacy notice applies to all visitors to our website and users of our services who are located in the United Kingdom. It explains how we collect, use, store and share personal data when you interact with our commercial website, submit enquiries through the contact form, or otherwise engage with our media feed operations. It does not cover third-party websites linked from our site.
Categories of Personal Data and Sources
We collect personal data directly from you when you use the contact form or communicate with us. This includes your name, email address, telephone number, organisation details and any message content you provide. We may also receive technical data such as IP address, browser type and device information from your device when you visit the site. No data is obtained from third-party sources unless you explicitly authorise it through integrated services.
Purposes of Processing and Legal Basis
We process your data to respond to enquiries submitted via the contact form under the legal basis of legitimate interests and, where applicable, consent. Technical data is processed to ensure website functionality and security under legitimate interests. Where cookies or similar technologies are used for analytics or advertising we rely on consent obtained through our site-wide cookie banner in accordance with PECR. Each purpose is limited to what is necessary for operating our media services business.
Whether Providing Data Is Required
Providing personal data through the contact form is voluntary. However, if you choose not to supply required fields such as your email address we may be unable to respond to your enquiry. Technical data is collected automatically and you can manage cookie preferences through the cookie banner to limit certain processing.
Cookies and Similar Technologies
Our website uses cookies and similar technologies as described in our separate Cookie Policy, which is accessible via the cookie banner. The banner allows you to accept or reject non-essential cookies. Please refer to that policy for full details on cookie categories, durations and how to manage your preferences.
Processors, Recipients and Lawful Disclosures
We engage service providers such as hosting companies, email delivery services and analytics platforms to support our operations. These processors act under our instructions and are bound by appropriate contracts. We may disclose data where required by law, for example to regulators or law enforcement agencies, or to protect our legal rights.
International Transfers and Safeguards
Some of our service providers may be located outside the United Kingdom. When personal data is transferred internationally we use appropriate safeguards such as UK-approved standard contractual clauses or ensure the recipient country has an adequacy decision from the UK government.
Retention Periods and Criteria
Contact form data is retained for up to two years after the last correspondence to allow follow-up and record keeping. Technical logs are kept for a maximum of twelve months for security and troubleshooting purposes. Data is deleted or anonymised once the retention period expires unless a longer period is required to comply with legal obligations.
Security and Data Minimisation Practices
We implement appropriate technical and organisational measures including encryption, access controls and regular security reviews to protect personal data. We collect only the minimum data necessary for the stated purposes and do not make absolute guarantees regarding security as no system is entirely risk-free.
Data Subject Rights and How to Exercise Them
Under UK GDPR and the Data Protection Act 2018 you have rights including access, rectification, erasure, restriction, portability and objection. To exercise these rights please contact us using [email protected] or the form on our Contacts page. We will respond within one month and may request identification to verify your request.
Right to Withdraw Consent and Object to Marketing
Where processing relies on consent you may withdraw it at any time by adjusting cookie settings or contacting us. You also have the right to object to direct marketing or profiling. We do not send marketing communications without consent and provide easy opt-out mechanisms in any such communications.
Right to Complain to the Supervisory Authority
If you are not satisfied with our response you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, using their website or by post to their office in Wilmslow.
Children and Age Restrictions
Our services are intended for professional users in the media and broadcasting industry. We do not knowingly collect personal data from children under the age of 18. If we become aware that such data has been collected we will delete it promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics we perform are for internal service improvement only.
Policy Changes and Effective Date
We may update this privacy policy to reflect changes in law or our practices. The last updated date appears at the top of this page. Continued use of the website after updates constitutes acceptance of the revised policy. Please review it periodically.